Whether you are planning your trip, checking the details, or getting ready for the road, we are here to help.
lets@getlostinnz.co.nz
+6421418445
If something goes wrong during your trip, contact Get Lost using the details below or the support information provided with your booking.
If the van is damaged, report it immediately by phone or email so we can guide you through the next steps.
Support contact:
0800 NZ LOST (0800 69 5678)
lets@getlostinnz.co.nz
Emergency / roadside process:
Call 0800 NZ LOST (0800 69 5678) and tell us what has happened, where you are, and whether anyone is hurt or the van is unsafe to drive. We will help guide you through the next steps, including roadside assistance where needed.
Important note:
If there is an immediate emergency, dial 111 to contact New Zealand emergency services first.
