If something goes wrong during your trip, use the support details provided with your booking.
If the van is damaged, report it immediately through the app/portal or by email so we can guide you through the next steps.
Support contact:
[Insert on-road support contact]
Emergency / roadside process:
[Insert final support or roadside assistance process]
Important note:
If there is an immediate emergency, dial 111 to contact New Zealand emergency services first.